Lowe's associate assisting a customer with product questions

CSA

Build your people skills, expand your product knowledge, and become a friendly face our customers can rely on.
Great Place to Work Certified
April 2025 - April 2026
2025 Military Friendly
Employer – Gold
2025 Fortune World's Most Admired Companies
2025 Best Places to Work for Disability Inclusion

The blueprint of a Lowe's 
Customer Service Associate

These skilled problem solvers focus on meeting customer needs and making them feel right at home. They listen to customers, answer questions, and help customers find the products they need to complete their projects.
Greet customers with a smile
Listen to customers and answer questions
Help customers find the products they need
Keep merchandise clean, organized, and accessible

Empowering a diverse and inclusive workforce

By embracing courage and the pursuit of knowledge, we have built a diverse and inclusive workforce that empowers you to be your authentic self.
Day in the Life as a Customer Service Associate at Lowe's

We're invested in your success

With 1,700+ locations in the United States, our stores are full of opportunities to learn and grow. Under our roof, you’ll find a wide range of benefits available to support yourself, your family, and your future.

In 2024, we awarded more than $300 million in discretionary and profit-sharing bonuses to our front-line associates.
Access to an  Employee Stock Purchase Plan (ESPP) with 15% discount, and a 401(k) retirement account with a company match up to 4.25% if you contribute 6% of your pay.
4-day workweek 
offered for select roles, plus flexible scheduling options and
paid time off. 
Access to 100% tuition-free education and training programs.  
​​​​​​​ 10% discount on store merchandise and discounts on other popular products and services.

What makes Lowe's culture

We’re committed to developing a strong culture that aligns with our values. This means we learn from each other, embrace change, and work together to build strong relationships with our customers.
Lowe's associate working happily in the Tools department

We learn from each other

Every day, our associates meet thousands of people with different backgrounds, cultures, and perspectives. By embracing our diversity, we can find new solutions to daily problems, build an environment of mutual respect, and continue to fulfill our mission.

See how we bring our best authentic selves to work:


Lowe's associate assisting with community efforts after a disaster

We work together

Since 1921, Lowe’s has put the communities we serve at the heart of what we do. Through our community engagement initiatives and our continued partnerships with nonprofits across the country, we are mending neighborhoods, revitalizing community spaces, supporting communities when disaster strikes and developing a network of skilled tradespeople to continue those efforts for years to come. And we do this to make homes – and hometowns – better for all.

What our associates are saying

Sales team help Phenom customers reach their business potential.
Grace G., Customer Service Associate

Grace G.

Customer Service Associate
"As a bilingual associate, it is very rewarding to see the confidence in the Hispanic community when they see that they can be assisted in their native language. At Lowe's, I feel like more than just an associate. The management truly cares for my well-being and makes me feel valued. This sense of belonging is extremely encouraging."
CSA-Tom-Narmore-3

Tom N.

Sales Floor Dept. Supervisor
"I started as a part-time Cashier, and then I moved into plumbing. Two years later, a Sales Specialist role in appliances opened up so I took a chance and went for it. I spent five years in that department and became a top specialist in sales."
Ricardo G., CSA Outside Lawn & Garden

Ricardo G.

Customer Service Associate
Outside Lawn & Garden
"My dad always told me that 'no matter what you're doing, try your best. Always be nice to people because you have no idea what anyone could be going through.' I have found that treating people the right way can lead to a lot of success in life, that has been no different here."
Byron W., Customer Service Associate

Byron W.

Customer Service Associate
"I believe that a community of people who trust each other is a community that can be at their best. That is what I hope to show each kid when they show up for our clinics."

Interested in joining?